This property presents itself as a secure and well-managed community, but my experience has been the opposite. The gates, which require a key fob and are included in monthly rent, are never locked. This failure has directly contributed to trespassing and break-ins, and constitutes a clear breach of the advertised security we are paying for.
Conditions on the premises are unsafe and unsanitary. Needles and evidence of drug use are regularly found around the property, and one incident in the laundry facility involved an individual defecating on my personal clothing. Instead of treating these situations with the seriousness required, management repeatedly minimizes them. When concerns are brought forward, residents are told to consider the âwhole cityâ rather than the complex itselfâessentially excusing their obligation to address the conditions they are legally responsible for maintaining. This is not only inconsiderate to residents but also dismissive and unprofessional.
Managementâs conduct compounds the problem. Staff are often rude, hostile, and unwilling to accept responsibility, despite their duty under landlordâtenant law to provide a safe and habitable environment. Shifting blame onto residents while ignoring security and sanitation issues is unacceptable and negligent.
Given the cost of living here, tenants should expect basic safety, cleanliness, and accountability. Instead, what is provided is drug activity on the grounds, unusable security features, and management that refuses to uphold its responsibilities. For your safety and peace of mind, I strongly recommend finding housing elsewhere.
Samuel Coronado
September 24, 2025
