When I 1st moved in 7 years ago it was nice, Amanda & Octavia used to be the managers at the time i loved them & never had issues. When they left we got office managers every other month it felt like, in which every other month i had to keep providing my documents for my medical dogs, because SOMEHOW it was always missing from my file. I recently moved due to a 30 day vacate notice i received about a ârottweiler â i had in my unit that was âusing the bathroom all over the propertyâ , My Dog Is NOT a rottweiler nor even resembles one! so how i got vacated without proof of a ârottweilerâ is beyond me! The office manager is beyond rude telling me âThank God youâre out iâm so gladâ when i went to turn in my keys, looking at me knocking at the door TO TURN IN MY KEYS but not opening it until i knocked somewhat harder. Telling me to âGet out â raising her voice. how this is professional? Iâve emailed corporate several times. I do NOT recommend this complex unless you plan to be buddy buddy with the office manager, SHE HAS FAVORITES! Oh letâs not forget to mention i signed my lease (renewed it) and it somehow vanished from my file and got replaced with an UNSIGNED lease.
i lived a full year with No AC. they came to fix it and said they needed to âorder a partâ and never came back with âthe partâ , instead brought me a small AC unit that connects to the window and barely even worked.
I hired my own exterminator for the roaches and still couldnât get rid of them!
my daughter whoâs my caregiver was made notice she couldnât be in my unit in which I PAID RENT FOR ,âfor so many hours a day. as i recall i was living in an apartment complex, not a residential program!
Guadalupe montoya
July 26, 2024
